Madrid · #10 of 29 in Madrid
JW Marriott Hotel Madrid
Sleep score 90
Sleeps well 050100
Reviews read150
Booking avg9.2
Mention noise2%
Praise calm0%
Bed complaints2.7%
Bed praise0%
Of 150 verified-stay reviews, 3 guests raised noise in what they disliked (2%), and 0% went out of their way to say the room was restful. On beds, this property draws more complaint than praise.
What guests said about noise
- The upgrade offered although slightly better was very noisy at nights especially given that we came for a weekend, and given the room was approx 800€ per night maybe your staff… Couple · September 2024
- The room was badly located we could hear the noise every night coming from the street Couple · January 2026
- 1-The location in a very busy area, too much noise all day and night . 2-The breakfast was very basic and it’s not worth the money . 3-There was miscommunication between me and… Group · January 2024
On the bed
- beds were very firm - but you are able to order a mattress topper which made a big difference
- When we checked in the room wasn’t that clean ! In bathroom sink I could see many hair that wasn’t clean ! Also something insect in the room was biting us that wasn’t visible !…
Bed signal is weak across every property we've measured so far — complaint rates cluster too tightly to separate hotels. Treat the noise number as the load-bearing one. Read the method.