decibeds
4 cities · 125 places · 55 hotels · 15,579 reviews read

A hotel's rating won't tell you whether you'll sleep.

Star ratings average everything together: the breakfast, the lobby, the staff, the wifi. A property can score well and still put you next to a nightclub, an elevator shaft, or a street that gets deliveries at five in the morning.

decibeds reads what guests actually wrote and counts one thing: how often people say the noise ruined it.

The case in one city

Two hotels in Lisbon

Same city, similar prices, and Booking rates them 9.2 and 8.2 — close enough to look interchangeable.

That gap is the entire product. A map can't produce it, and the star rating hides it. How the score works.

Where we've looked

Cities

Method, briefly

How a hotel gets its number

  1. Read the complaints, not the ratings

    Booking asks guests what they liked and what they disliked as two separate questions. A noise complaint arrives pre-labelled, so no sentiment guessing is involved.

  2. Count, don't interpret

    We match a narrow list of terms — thin walls, earplugs, couldn't sleep, sirens — against what guests disliked. Narrow on purpose: missing a complaint beats inventing one.

  3. Score from 100 down

    Every percent of guests raising noise costs 2.5 points. Bed complaints cost less. Praise for a restful room adds a little back.

The worst property we've scored so far is Avenida da Liberdade Residence, where 30.7% of guests raise noise despite an 8.4 Booking rating. Read the full method and its limits.