Madrid · #29 of 29 in Madrid
Hostal Castilla II Puerta del Sol
Sleep score 60
Mixed 050100
Reviews read150
Booking avg8
Mention noise12.7%
Praise calm0%
Bed complaints14%
Bed praise9.3%
Of 150 verified-stay reviews, 19 guests raised noise in what they disliked (12.7%), and 0% went out of their way to say the room was restful. On beds, this property draws more complaint than praise.
What guests said about noise
- The room wasn’t very soundproof, but I had my earplugs so luckily I managed to sleep through the nights. The matras was too hard for me but it was just for a few nights, so it… Couple · May 2026
- Pretty loud. I think the walls are really thin when someone talks or walks upstairs you can hear them all but since it was just for couple days of travelling, we did not mind. Couple · October 2025
- At night it was rather noisy. The windows are not double glazed so it was difficult to sleep. The bed was not comfortable, needs to be changed Family · October 2025
- Thin walls, had to unplug the fridge to use the kettle Couple · May 2025
On the bed
- It was a spacious room of 4 beds though i only booked for twin beds. Excellent bathroom n shower. Excellent location at the heart of the old town.
- The staff was really nice. We couldn’t figure out how to turn on the AC and they immediately sent someone to have a look and also fix it in case it was broken. AC was working…
- Not a major issue... air-conditioning unit was directly above my head when in bed.
- Decorative cover for bed and cushion didn’t look overly clean, but I just removed it from the bed.
Bed signal is weak across every property we've measured so far — complaint rates cluster too tightly to separate hotels. Treat the noise number as the load-bearing one. Read the method.